When Refunds Are Applicable
- Out of stock without prior notice
- Price increase without prior notice
- Delay in delivery without prior notice
- Before the PO is sent to the supplier by Hankook Industrial Supply
- Major fault or mistake made by Hankook Industrial Supply
- Other cases (mutual agreement between the buyer and Hankook Industrial Supply)
When Refunds Are Not Applicable
- After the PO is sent to the supplier by Hankook Industrial Supply
- Delay in customs clearance in Korea or the buyer’s location
- If the buyer is responsible for major faults or mistakes
Refund Information for T/T (Bank Transfer)
- Payment Receipt
- Beneficiary Name
- Bank Name
- Account Number
- Swift Code
- Bank Address and Country
- Bank Phone Number
Refunds will be processed within 48 hours.
Refund Information for PayPal
- Refunds will be processed within 24 hours
- Your Email Address